The Resilient Promise

Our company will never do work that doesn’t need to be done.

Surprisingly often, we will get a call from someone regarding a roof replacement, but when our team gets to their home we discover that the issue can be fixed with a simple repair - or even, if their roof is in good shape, that the roof is good to go for another five or more years. While other companies might take the job to do a more expensive roof replacement, we will never do work that doesn’t need to be done.

By the same token, we sometimes get a call from someone looking to repair a roof that simply cannot be repaired. Unfortunately, roofs reach a point in their lifetime that even if we were to repair an area of the roof, it will just begin to leak from another point the next time it rains. In these cases, it is not feasible or economical to attempt a repair and as such, Resilient will only be able to do a replacement. In San Diego, there are other companies who will be willing to do the repair, and these customers usually end up going with someone else who will try to repair the home. We often hear back from these customers in several month’s time that their roof has begun to leak from a different place and they are ready to get a roof replacement.

Since we were founded, we have walked away from hundreds of thousands of dollars worth of work. And you know what? We’re proud of that.